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Frequently Asked Questions

What's the procedure for filing my tax return online?

  1. Create an account by providing the information requested on the registration page.
  2. Complete your personal information by answering the questions regarding yourself, your spouse (if applicable) and your dependents.
  3. Fill in the appropriate forms in the income, adjustment and credit sections of your Federal information.
  4. Finalize the Federal return by providing your bank information (if desired) and signature
  5. Review/print your return
  6. Select payment options from your shopping cart
  7. Submit your return for transmission to the IRS.
  8. Log on to your account within 24-48 hours to check the status of your filing

The program will walk you through each step in a way that's simple and easy to understand.

Can I start my return and finish later?

Yes. You can come back and work on your online tax return as many times as you want. You will have to remember your user name and password to get back into your account.

Is all of my personal information secure and private?

Yes, your personal information is completely confidential and will only be used to file your tax return. We use a secure server with SSL encryption to securely transmit your information.

What tax forms does Online Tax Pros support?

  • 1040 (includes calculations for 1040EZ and 1040A filers)
  • Schedule A
  • Schedule B
  • Schedule C
  • Schedule D
  • Schedule E
  • Schedule EIC
  • Schedule F
  • Schedule L
  • Schedule M
  • Schedule R
  • Schedule SE
  • Form 982 - Reduction of Tax Attributes Due to Discharge of Indebtedness
  • Form 1310 - Statement of Person Claiming Refund Due a Deceased Taxpayer
  • Form 2106 - Employee Business Expenses
  • Form 2441 - Child and Dependent Care Credit
  • Form 3800 - General Business Credit
  • Form 3903 - Moving Expenses
  • Form 4137 - Social Security and Medicare Tax on Unreported Tip Income
  • Form 4562 - Depreciation and Amortization
  • Form 4684 - Casualties and Thefts
  • Form 4868 - Application for Automatic Extension of Time to File U.S. Individual Income Tax Return
  • Form 5329 - Additional Taxes on Qualified Plans (Including IRAs) and Other Tax-Favored Accounts (Part I only)
  • Form 5405 - First-Time Homebuyer Credit
  • Form 5695 - Residential Energy Credits
  • Form 6251 - Alternative Minimum Tax - Individuals
  • Form 8283 - Noncash Charitable Contribution
  • Form 8606 - Nondeductible IRAs
  • Form 8812 - Additional Child Tax Credit
  • Form 8829 - Expenses for Business Use of Your Home
  • Form 8862 - Information to Claim Earned Income Credit After Disallowance
  • Form 8863 - Education Credits (American Opportunity and Lifetime Learning)
  • Form 8880 - Credit for Qualified Retirement Savings Contributions
  • Form 8888 - Direct Deposit of Refund to More Than One Account
  • Form 8889 - Health Savings Accounts (HSAs)
  • Form 8917 - Tuition and Fees Deduction
  • Form 8941 - Credit for Small Employer Health Insurance Premiums

What types of income does Online Tax Pros support?

  • W-2
  • W-2G
  • 1099B
  • 1099C
  • 1099DIV
  • 1099G
  • 1099INT
  • 1099MISC
  • 1099OID
  • 1099PATR
  • 1099R
  • SSA1099
  • RRB 1099
  • Unreported Tips
  • Schedule B - Interest and Ordinary Dividends
  • Schedule C - Business income/loss
  • Schedule D - Capital Gains and Losses
  • Schedule E - Supplemental income/loss
  • Schedule F - Farm Income/Loss
  • Other Income (Alimony, Qualified State Tuition Program Earnings, Jury duty, etc.)

What types of adjustments does Online Tax Pros support?

  • Educator expenses
  • Certain business expenses of reservists, performing artists, and fee-basis government officials
  • Moving expenses
  • Health Savings Accounts
  • Self-employment tax deduction
  • Self-employed, SEP, SIMPLE, and qualified plans
  • Self-employed health insurance deduction
  • Penalty on early withdrawal of savings deduction
  • Alimony paid
  • IRA deductions
  • Student loan interest deductions
  • Tuition and fees deduction

Why round off to whole dollars?

You must round off cents to whole dollars on your return. To round, for amounts under 50 cents, decrease to the lower dollar value. For amounts from 50 to 99 cents, increase to the higher dollar value. For example, $1.39 becomes $1 and $2.50 becomes $3. If you have to add two or more amounts to figure the value to enter on a line, include cents when adding the amounts and round off only the total.

Do you accept credit cards?

Yes. We accept Visa, Master Card and American Express.

How can I contact the IRS?

Live telephone assistance is available from the IRS by calling 1-800-829-1040 (toll free). For alternate IRS contact options, please visit the following link: www.irs.gov/contact/index.php. People with hearing impairments can contact the IRS at 1-800-829-4059 (TDD). (Hours of Operation 7:00 a.m. to 10:00 p.m. Monday - Friday).

How can I contact Online Tax Pros?

You can reach us via mail at the following address: 1611 East Main Street, Russellville, AR 72801 Or you can contact us via E-mail: support@onlinetaxpros.com